Feedback

Please leave feedback to help us improve our service.

New Website

Our new updated website www.directbaggage.com has been up and running for a couple of months now and we have had some favourable comments.
The intention is to make the booking process as simple as possible and make the site as informative as possible. We believe we have achieved this and welcome your comments.

DELIGHTED

I just wanted to let you know how DELIGHTED I was with the service received


I am not sure if this will reach the very helpful chap I spoke to last Sunday evening but I just wanted to let you know how DELIGHTED I was with the service received from yourselves in getting my daughter’s forgotten bag down to her at boarding school, 450 miles from home. It was a pleasant surprise to have my phone call answered on a Sunday evening in a bit of a panic, and even more impressive to find the bag collected during my day at work on Monday and delivered by lunchtime on Tuesday. All for an extremely reasonable price! With my business head on I am guessing that there is not much margin in each job for you but with service like this I shall be more than pleased to recommend you and wish you every success in what you are doing.
Thanks so much again, this was a real lifesaver for a teenager with exams next week and all her revision notes in her suitcase!
Bridget Smith

Packing

When it come to packing your case most people fold it all nicely and place in the case. The best way to pack so you can get more into the case is to roll up clothing as tight as possible. Fill every possible space such as inside shoes with small items like underwear and socks.
You will be amazed at how much more you can pack into a case or bag.

Below is a list of extras and essentials for your trip

Holiday Extras


Book Luggage collection

Book airport to hotel transfer

Book your holiday car hire

Arrange taxi to airport

Book airport parking

Book airport hotel

Check flight times and confirm

Check local weather


Important Documents

Check passport expiry

Print off all your travel vouchers

Photocopy itinerary and all pin numbers

Pass itinerary to neighbour or family


Travel Items

Destination guide book/phrase book

Holiday clothes

Support socks and aspirin for flight

Arrange all medication

First aid kit

Make a packing check list

Arrange travel clothes

Pack travel bags

Travel/luggage labels for all baggage

Address book for postcards

All batteries charged

Insurance

Book travel insurance

Do you have European Health Insurance?

Check latest travel advice


Money

Order Currency

Are your credit and debit cards valid

Inform bank/credit Card Company of travel dates


Last minute shopping

Continental plug adapter

Put petrol in the car

Book pets into kennels/cattery

Remove international call barring from phone


Household

Organize a house sitter

Set your video/sky plus

Hide all valuables

Give a spare key to your neighbour

Turn off your immersion heater

Turn off central heating

Water all plants

Clear fridge if away for a long stay

Make sure house is secure

Arrange for neighbours to look after garden

Put the bin out

Cancel milk and papers

Lost Luggage

Every year airlines lose millions of suitcases. Many are returned to their rightful owners eventually but others get auctioned off at ridiculous prices and the owner doesn't get the money raised. The reason for this is that the Airlines are unable or unwilling to find the owner.

We have made it easier for you to get your baggage returned to you should your be unfortunate to be one of the millions that loses their case.

We have a free packing list on our website home page www.directbaggage.com which we encourage everyone to fill in and place in each case whenever they travel with their luggage. Should that case be lost there is a document telling the Airline who where to return it too.